Feature Requests

We can create different chat widgets for different pages which is great for more concise messaging. It would also be great if we could add a tag to individual chat widget meaning we can send them to different agents.

Job flow settings limit how far back in message history we bring into the bot's view

Ability to add filters that restrict responses based on the received message phone number, email, etc. instead of replying to all on that channel.

Enable reference to a live database, eg - a website that is live. This will be very useful; for example for estate agents who can use their listing website to feed the bot with live listings and match them to a lead's needs. Or a Google Sheet/Air Table or similar database which is updated with data from other systems.

Would be nice if the time delay gave minutes, hours and days as options (not just by seconds).

Word Clouds, Sentiment Analysis, Lead Scoring, General conversation reports as well as reports around AI success rate

Would be amazing to have an option to split test different messages/prompts within an objective in a set period of time to find the winner